BNC National Bank... Apply here to join the BNC National Bank team

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Position: IT Support Specialist

Schedule: Monday – Friday; Typically 8:00 AM – 5:00 PM

Location: Overland Park, Kansas

Exemption: Non-Exempt (hourly pay)

Reports To: COO & Chief Compliance Officer

Job Summary

As part of our Information Technology team, you will provide technology support for all employees to effectively and efficiently perform their jobs. The Information Technology team is dedicated to effective communication, proactive system maintenance, lifecycle management, maintaining a secure technology environment, and system capacity/performance management.

Job Responsibilities

Triage IT Service Desk requests received via the Service Desk software and telephone.
Provide level 1/2 end user support.
Troubleshoot, diagnose, and repair desktop computer systems.
Work with IT team members to support equipment and end users for adds, moves and changes.
Support users in a Microsoft AD environment to include user and group maintenance
Monitor for the completion of scheduled jobs such as backups and patching, and investigate and resolve job errors/completion issues.
Maintain end point security and antivirus software solutions on desktops.
Provide input and recommendations on potential technology solutions and process improvements.
Implement technology solutions to meet business, technical, and regulatory requirements.
Manage and resolve assigned service desk requests based on criticality and operational needs.
Assist System Administrators with hands-on support at the local data center and data room.
Create and maintain procedures, system, and configuration documentation.
Maintain accurate software and hardware inventory and makes recommendations for replacements, upgrades, and overall lifecycle management.
Work to resolve application and network issues with business unit systems providers.
Work on special projects as assigned.
Complete assigned and approved change management requests for all operations within the IT department.
Other duties as assigned.

Qualifications

Required

Bachelor’s degree in computer science or related field; or equivalent experience.
5+ years’ experience supporting the following technologies:
- Microsoft Windows 10
- Microsoft Windows Server 2012 and newer
- Active Directory 2012 or newer
- Microsoft Exchange 2016 or newer
Must have a valid driver’s license and personal transportation.
Experience utilizing service desk and project management software.
Excellent verbal and written communications skills.

Preferred

Experience supporting Cisco VoIP phone systems.
Experience supporting JHA banking solutions.
Experience supporting mortgage lending solutions.
Experience supporting 100 or more end users.
Experience supporting end users with the following technologies: Citrix, SD-WAN, and VPN.

The work setting

You will enjoy a professional business environment. Your work is within the office. Work hours are generally during regular, weekday business hours. Occasional travel between offices and out of town / overnight business travel may be required.

Tasks frequently require prolonged, mental, and visual concentration. At times, you may experience pressure or stress as you strive to complete multiple priorities within established deadlines and deal with sensitive employment situations. Some bending, turning, lifting and twisting is required to file, transmit and distribute information. Must be able to lift and move various equipment up to 50 lbs.

How you can apply for this job

External candidates will find the Job Application on our website at www.bncbank.com/join-our-team. Completed applications can be sent to BNCRecruiting@bncbank.com

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Position: FLOAT Personal Banker

Schedule: Monday – Friday; Typically 8 AM – 5 PM Monday to Friday & Rotating Saturdays

Location: Main, Mandan, Sunrise

Exemption: Non-Exempt (hourly pay)

Reports To: Branch Managers

Job Summary: As part of our consumer deposit and relationship management team, you will provide the proactive, friendly and efficient customer service that builds our consumer and small business customers’ trust and loyalty. Personal Bankers provide professional delivery of all primary deposit and withdrawal services to clients, to include all teller function, opening of new checking, savings, certificates of deposit, retirement and ODP accounts.

Job Responsibilities:

Cultivate knowledge of products, services and customer interests
Establish, maintain, and deepen customer relationships to achieve branch performance goals and provide excellent customer service.

Identify and promote products aligned with customers’ financial and business needs.
Efficiently open and accurately complete documentation to open and maintain accounts.
Protect BNC and our customers by strictly following policies and procedures, maintaining bank security, and the confidentiality of customer information.
Provide back-up support to branch with day-to-day operational transactions.
Perform other duties as assigned.

Qualifications:

Required

High school diploma or GED
One-year experience and proficiency handling cash

Preferred

Additional business, sales or communication education or training
Teller experience
Working knowledge of bank deposit procedures, lending and credit products, new account opening procedures, and Microsoft software
Excellent written and oral communication skills
Excellent customer service skills
Experience promoting products and basic sales skills
Ability to think critically and to work well independently and as part of a team

The work setting

You will enjoy a professional business environment. Work hours are generally during regular business hours.

Tasks frequently require prolonged, mental, and visual concentration. At times, you may experience pressure or stress as you strive to complete multiple priorities within established deadlines. Some bending, turning, lifting and twisting is required.

How you can apply for this job

External candidates will find the Job Application on our website at www.bncbank.com/join-our-team. Completed applications can be sent to BNCRecruiting@bncbank.com

We are an EEO/AA employer: women, minorities, the disabled and veterans are encouraged to apply.

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Position: Facilities Maintenance Technician

Schedule: Monday – Friday; Typically 8:00 AM – 5:00 PM with flexibility

Location: Bismarck Main

Exemption: Hourly Non-Exempt

Reports To: President Bismarck

Job Summary: The Facilities Maintenance Technician is responsible for performing routine building maintenance tasks. Performs general courier tasks. Responsible for the cleaning of the entire bank facility as well as the appearance of the out premises as deemed necessary.

Job Responsibilities:

Oversee building maintenance for all company owned buildings, including but not limited to: maintenance and repair of HVAC systems, roof repair, etc.
Oversee maintenance of the landscaping at all company owned buildings.
Ensure all buildings, facilities are clean (windows, ATMs, etc.)
Perform minor repairs as needed
Move and relocate office furniture: make adjustment s to desk, chairs, etc.
Oversee the replacement of light bulbs/fixtures to ensure proper lighting in all company owned buildings.
Travel to branch locations; inspect facilities, buildings and grounds for routine maintenance.
Load and deliver items to be taken to and from storage.
Keep an inventory of cleaning and repair supplies.
Develop and maintain good relationships with contractors, vendors, and site workers.
Coordinate deliveries from vendors and suppliers.
Run errands as needed
Provide backup to mail services

Qualifications:

Required

Knowledge and skill of building maintenance tasks in one or more fields (e.g. carpentry, painting, masonry, plumbing, mechanical, HVAC, etc.
Must show strong initiative and be flexible and adapt to change quickly.
Must possess the ability with or without reasonable accommodation to handle items weighing up to 100 lbs.
Able to maintain a flexible work schedule.
Must possess a valid driver’s license and have the ability to operate a motor vehicle.

The work setting: Must be available and able to work a flexible work schedule. Requirements include being able to sit, stand and work for extended periods of time. Must possess the ability, with or without reasonable accommodation, to initiate or respond, orally or in writing, to requests for information received verbally or in writing from internal or external sources.

How you can apply for this job

External candidates will find the Job Application on our website at www.bncbank.com/join-our-team. Completed applications can be sent to BNCRecruiting@bncbank.com

We are an EEO/AA employer: women, minorities, the disabled and veterans are encouraged to apply.

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Thank you!

IT Support Specialist

Part-Time Personal Banker Stanley

FLOAT Personal Banker

Facility Maintenance Technician