Accessibility Statement

Digital Accessibility Statement

BNC National Bank is dedicated to ensuring digital accessibility and an inclusive online banking experience for people with disabilities. We continually improve the user experience for every customer, diligently applying relevant accessibility standards across all web platforms.

Efforts to support accessibility

To maintain a high standard of digital inclusion, BNC National Bank implements proactive accessibility measures:

• Integrating accessibility into formal internal policies.
• Providing continual accessibility training for our staff and developers.
• Employing dedicated quality assurance methods to verify ongoing digital compliance.

Conformance status

Our site conforms to Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards, ensuring accessible online financial services.

Compatibility with browsers and assistive technology

Our digital services are engineered for seamless compatibility with major modern web browsers and screen readers:

• Google Chrome, Microsoft Edge, Apple Safari, and Mozilla Firefox.

Technologies

The accessibility of our online banking relies on these primary technologies:

• HTML, WAI-ARIA, CSS, and JavaScript.

Assessment methods

We evaluate accessibility through rigorous external assessments conducted by independent digital accessibility experts not involved in our site's development process

We welcome your feedback regarding web accessibility. Please contact us through any of these options:

• Phone: 1-800-262-2265
• Email: marketing@bnc.bank
• Postal Address: 322 E Main Ave, Bismarck, ND 58501

We aim to respond to feedback within 5-7 business days.

If dissatisfied with our response, formal complaints may be sent to marketing@bncbank.com.

This accessibility statement is formally approved by the BNC National Bank Marketing Department.

Last updated: August 22, 2023.