Online & Mobile Banking Upgrade

A new banking experience offering more convenience and added security
Individual looking at their cellphone.

Our NEW Online & Mobile Banking is here!

 
What items do I need to prepare for this transition?
 

  • Make sure to know your login and password information as it will remain the same for our new Online & Mobile Banking. Note: FaceID and Touch ID will not work the first time you access the new Online & Mobile Banking. 

 
  • Ensure you are using a compatible Internet browser on your computer like Google Chrome, Microsoft Edge, Firefox, or Safari. Note: Internet Explorer does not support our new Online Banking. 
 
Read below for more information regarding this upgrade!
 First Time Access:
 
 
Access From Any Device
 
  1. Once our new Online & Mobile Banking is live, you can login the same place you do now on BNC’s website.
  2. You will need to set up a Two-Factor Authentication. Once entering your email and cellphone number, you will select how you want to receive a one-time verification code.    
  
 
 
 
Access to the New Mobile App
 
  1. Starting February 22nd, you will need to download the new BNC National Bank mobile app from the Apple or Google Play stores before accessing your accounts. Your current login credentials will still work on the new app.  
  2. You will need to set up a Two-Factor Authentication. Once entering your email and cellphone number, you will select how you want to receive a one-time verification code.

Download our new Mobile Banking App today!

 
 



Download on the Apple App Store Logo Get It On Google Play Logo
Benefits of the Upgrade:
 
  • Organize and personalize your account dashboard consistently across all devices.
  • Chat with us in real-time during business hours.
  • Use enhanced security with two-factor authentication.
  • Control when, where, and how your debit card is used.
We're here for you and your questions about the new upgrade.
If you don't see your question(s) listed below, please contact us at 1-800-BNC-BANK (262-2265) or send us a message here.
 

 
                              Initial Login:                                                                       Mobile App:
You will access the login portal in the same spot in the upper right hand corner on the BNC National Bank website homepage. You will login using your same username and password.

Once you are logged in to the new online banking platform, you will be asked to enter a cellphone number in order to be enrolled in Two-Factor Authentication.
Yes, your username and password will remain the same. 
Two-Factor Authentication is a security feature that helps safeguard your account information when users provide two distinct forms of identification. To enroll in Two-Factor Authentication, you will need to enter a phone number. Once this information is entered, you will choose one of the options to receive a one-time verification code:

  1. Text message to the cellphone number entered or,
  2. Automated phone call to the cellphone number entered.
After entering the provided verification code, you have the option to select "Don't ask for code again while using this device", allowing you to only have to enter a verification code once after logging in. Note: this option should not be selected when using a shared or public device.
We recommend using the current version of Google Chrome, Microsoft Edge, Firefox, or Safari. 

Microsoft Internet Explorer is not a supported browser and you may be denied access to the platform.

Yes, our new mobile banking app is available for  download in the Apple Store or Google Play Store. 
You will login using your same username and password.

Once you are logged in to the new mobile banking platform, you will be asked to enter a cellphone number in order to be enrolled in Two-Factor Authentication.
Yes, the mobile app is compatible with iPhone and iPad devices running iOS version 11 or newer, and Android phones and tablets with version 5.0 or newer. 

Device must have access to the internet.
No, your Mobile Deposit enrollment will carry over to our new mobile banking app.