Personal Debit card
To report a lost or stolen debit card, call 1-800-262-2265 8:00 to 5:00 Monday - Friday CT, and 888-297-3416 after 5:00 weekdays, and all day on weekends.
You can also log in to your BNC Online Banking account and follow these steps:
- Go to the Options Tab
- Select ATM/Debit Card
- Locate the appropriate Card Number from the list
- Checkmark the box Lost/Stolen for that card
- Your card is now de-activated
- Contact us to order a new card (call us or use the Message Center in Online Banking for security)
Personal credit card
Call Elan Financial Services, the credit card issuer, immediately to report your lost or stolen card -1-800-558-3424
Business credit card
Call Elan Financial Services, the credit card issuer, immediately to report your lost or stolen card - 1-866-552-8855